CB Mobile Deposit gives you the power to deposit checks into your checking or savings account using your smartphone wherever you are and whenever you want. Here are a collection of handy tips, instructions and answers to common questions about the service. Make sure you are a CB Online Banking customer before you download the mobile app. Contact us if you have any questions.
Tips for using Mobile Deposit
- Before logging into the Mobile Deposit app, close all other apps running in the background
- Sign/Endorse the back of your check, and label it “For Mobile Deposit Only”
- Make sure that the entire check image is visible and in focus – all four corners should be visible
- Flatten folded or crumpled checks before taking your photos
- Take the photos of your check in a well-lit area
- Place the check on solid dark background before taking the photo
- The MICR line (numbers on the bottom of your check) is readable
Step-By-Step Instructions
- Launch the App and select “Deposit” button
- Select “Deposit Check”
- Choose the account you want to deposit into
- Enter the amount of the deposit
- Select “Front Image” to take photo
- Select “Back Image” to take photo
- Click “Next”
- Confirm or edit your deposit
- Your deposit will show in “deposit history” as: accepted, pending or failed.
