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Home \ Personal Banking \ Mobile Deposit \ Mobile Deposit Q & A

Mobile Deposit Q & A

What devices can I use Mobile Deposit?

Mobile Deposit is a way to electronically deposit checks into our deposit account(s) from your iPhone®, or Android™ device using our Mobile Banking app.

 

Are the pictures of my checks stored on my mobile device?

No, after you complete the transaction, the pictures will not be stored on your mobile device.

Can Businesses use the service?

Non-profit organizations and small businesses who are logging into the Personal Online Banking site are eligible.

What happens if the check bounces?

You will receive our normal mailed response in the event of insufficient funds.

How do I download the Mobile Banking app?

You must be enrolled in Online Banking. Then go to "Profile," click "Enroll," for Mobile Banking. Accept the Terms and Conditions and click "Continue." Enter you mobile number to have the download link sent via text message to your phone. The mobile app code is: gomobile0315.

What checks can be deposited?

Only complete, unaltered check in U.S. currency drawn on a financial institution in the U.S. and made payable to the account owner(s) that have been properly endorsed are accepted. Check must be dated less than six months from the deposit date to be deposited.

The endorsement area will need the payee's signature(s).

Is there a limit to the check amount to be deposited?

Mobile Deposit allows you to make deposits up to $3,000 per day and $1,500 per check.

How much does Mobile Deposit cost?

There is no charge! You can deposit as many checks as you like below the $3,000 daily maximum. Wireless message and data rates may also apply.

What do I do with the old checks?

Please keep the checks in a safe place for 30 calendar days after you see the check deposited in your account. This is to assure that you have the check until it has gone through the check collection system. After that, dispose of the check securely - we recommend cross-cut shredding.

When will the funds be available?

Once your deposit has posted to your account, our normal funds availability policy will apply. Cutoff time for Mobile Deposit will be 4:00 p.m. Typically it take 24 hours for the funds to become available. If you are depositing over the weekend, please allow 24 hours from the first business day of the week.

Can I transfer money on my mobile phone?

Yes, you can transfer money using your mobile phone either by using your mobile browser or downloading the mobile banking app, called Touch Banking.

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Downtown Office

102 Main St South
PO Box 339
Hutchinson, MN 55350

Phone 320-587-2233
Toll 888-234-2910
Fax 320-587-5738

South Office

1390 Hwy 15 South
PO Box 339
Hutchinson, MN 55350

Phone 320-587-2233
Fax 320-234-0682

Lobby Hours

Mon-Fri 9am-4pm

Drive Thru Hours

Mon-Fri 8am-5pm
Saturday 9am-12pm
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© 2023 Citizens Bank & Trust Co.
All Rights Reserved. Privacy Policy

Website Developed by Vivid Image