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Home \ Community Involvement \ Not just satisfied customers.

Not just satisfied customers.

Posted by Citizens Bank on June 24, 2013

“With everybody offering the same perks, the biggest difference between one financial institution and another has become the people who work there, making service the only true differentiator.”

In an article written by Shep Hyken, featured in The Deluxe Knowledge Quarterly, we found this quote about financial institutions.  Although the playing field seems relatively stable with little product differentiation, we try to stand out on service.  As Hyken states, “Delivering better service once isn’t difficult.  Delivering it every time is.”  That’s why we’re here to help you.  We want to be sure that you receive not only a customer-friendly bank experience, but an exceptional one, every time.  Whether you are in our lobby, drive through window, online banking, or closing on a mortgage loan, the difference here at Citizens Bank is the people.  We don’t just strive for satisfied customers.  We strive for a satisfying customer experience, every time.

Thank you for banking with us!

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Filed Under: Community Involvement Tagged With: customer service, deluxe knowledge quarterly

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Member FDIC

Downtown Office

102 Main St South
PO Box 339
Hutchinson, MN 55350

Phone 320-587-2233
Toll 888-234-2910
Fax 320-587-5738

South Office

1390 Hwy 15 South
PO Box 339
Hutchinson, MN 55350

Phone 320-587-2233
Fax 320-234-0682

Lobby Hours

Mon-Fri 9am-4pm

Drive Thru Hours

Mon-Fri 8am-5pm
Saturday 9am-12pm
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© 2023 Citizens Bank & Trust Co.
All Rights Reserved. Privacy Policy

Website Developed by Vivid Image