- Report lost or stolen cards immediately by calling Shazam at (800) 383-8000.
- Report lost or stolen checks immediately by calling Citizens Bank & Trust at (320) 587-2233.
- Review your accounts regularly with free CB Online Banking, CB On-Call or free Mobile Banking. Regular account reviews will help you quickly detect and stop fraudulent activity. Contact a Personal Banker at 320-587-2233 regarding any suspicious activity.
- Store checks in a secure and safe location.
- Carry your checkbook with you only when necessary.
- Always keep your debit card in a safe and secure place.
- Do not send your card number through email.
- Do not give any personal information over the phone to someone you do not know or a business you have not anticipated calling you.
- Contact a personal banker if you identify any discrepancies on your account.
- Do not write your PIN down anywhere, especially on your card. Do not share it with anyone. Memorize your PIN.
- Only used secure internet connections when purchasing online.
- Never give your card number to someone calling you. Make charges only when you initiate the call.
- Citizens Bank has established daily withdrawal and purchase limits on your card for added security. For questions regarding card limits, contact a Personal Banker at 320-587-2233.
- Read your credit reports. You have a right to a free credit report every 12 months. To order, go to annualcreditreport.com or call 1-877-322-8228.
- Shred all documents that show personal, financial and medical information before throwing them away
