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Home \ FAQs Questions \ Tips on How to Protect Your Accounts & Information

Tips on How to Protect Your Accounts & Information

Posted by on February 9, 2015

  • Report lost or stolen cards immediately by calling Shazam at (800) 383-8000.
  • Report lost or stolen checks immediately by calling Citizens Bank & Trust at (320) 587-2233.
  • Review your accounts regularly with free CB Online Banking, CB On-Call or free Mobile Banking. Regular account reviews will help you quickly detect and stop fraudulent activity. Contact a Personal Banker at 320-587-2233 regarding any suspicious activity.
  • Store checks in a secure and safe location.
  • Carry your checkbook with you only when necessary.
  • Always keep your debit card in a safe and secure place.
  • Do not send your card number through email.
  • Do not give any personal information over the phone to someone you do not know or a business you have not anticipated calling you.
  • Contact a personal banker if you identify any discrepancies on your account.
  • Do not write your PIN down anywhere, especially on your card. Do not share it with anyone. Memorize your PIN.
  • Only used secure internet connections when purchasing online.
  • Never give your card number to someone calling you. Make charges only when you initiate the call.
  • Citizens Bank has established daily withdrawal and purchase limits on your card for added security. For questions regarding card limits, contact a Personal Banker at 320-587-2233.
  • Read your credit reports. You have a right to a free credit report every 12 months. To order, go to annualcreditreport.com or call 1-877-322-8228.
  • Shred all documents that show personal, financial and medical information before throwing them away
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Downtown Office

102 Main St South
PO Box 339
Hutchinson, MN 55350

Phone 320-587-2233
Toll 888-234-2910
Fax 320-587-5738

South Office

1390 Hwy 15 South
PO Box 339
Hutchinson, MN 55350

Phone 320-587-2233
Fax 320-234-0682

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Saturday 9am-12pm
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© 2023 Citizens Bank & Trust Co.
All Rights Reserved. Privacy Policy

Website Developed by Vivid Image