We are pleased to announce that Crystal Hedlund has been promoted to Teller Operations Officer. Crystal has been with Citizens Bank & Trust for 5 years. She started as a Teller at our Auto Bank, was promoted to a Customer Service Representative in 2018 and in 2020 was promoted to Assistant Teller Supervisor.
Crystal has exceptional customer service and leadership skills which made her an excellent candidate for this position. In this new role, she will be responsible for the daily operations of the teller department, provide leadership to the tellers and train new tellers.
Crystal lives in Hutchinson with her husband Bob and two sons John (8) and Cole (5). In her free time she enjoys volunteering with Hutchinson Parks and Rec as a parent coach, spending time with family and friends, hunting and fishing. For the past two years Crystal has received Hutchinson Leader’s
Reader’s Choice runner-up for favorite teller. She is looking forward to becoming more involved in the community.
Congratulations on your promotion and 5 year anniversary with CB&T!