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Stimulus Payment
Payments to eligible recipients are expected to begin April 15th (for those with direct deposit) and later in April for those who will get paper check. The payments will be processed by the IRS in several batches over the next several weeks.
Unfortunately, Citizens Bank & Trust Co. doesn’t have access to additional information regarding if customers will receive a check or when electronic payments will post. If you would like to know if your funds were direct deposited into your account, please use CB Online, CB Mobile Banking or CB On Call.
You can check on your payment with the IRS by visiting: https://www.irs.gov/coronavirus/economic-impact-payments.
CB Mobile App Update
Forgot your digital banking account password? The latest update to our mobile banking app lets you change your password anytime, anywhere. Download our updated app today to access the new password management features.
Click to here to download the app for your iPhone or Android.
If you need have any questions, please contact a customer service representative at 320-587-2233.
CB Mobile Banking
Bank by phone using our free CB mobile app!
Manage your accounts no matter where you are. With CB Mobile Banking, you’ll get the fastest and easiest way to do your banking, which is also safe and secure. You can transfer funds, check your balance, make deposits and pay bills in your living room, and more!
Easy to Sign Up
This is a free service. In order to use our mobile app you will need to enroll in online banking.
CB Mobile Banking App
Do you have an iPhone ®, iPad ®, iPod ®, or an Android ®? Get your CB Mobile App in a snap! When you sign up for the CB Mobile Banking, we will send you a link to download and install the app. With the CB Mobile app installed, you can do everything that Mobile Web Banking can do – with the familiar ease and functionality of that operating system.
Click to here to download the app for your iPhone or Android.
If you have any questions, please contact a customer service representative at 320-587-2233.
Mobile Deposit
Making a deposit with your CB Mobile Banking app is quick, convenient and secure. Here are a collection of handy tips and instructions. Make sure you are a CB Online Banking customer before you download the CB mobile app. Contact us if you have any questions at 320-587-2233.
Tips for using Mobile Deposit
- Before logging into the Mobile Deposit app, close all other apps running in the background
- Sign/Endorse the back of your check, and label it “For Mobile Deposit Only”
- Make sure that the entire check image is visible and in focus – all four corners should be visible
- Flatten folded or crumpled checks before taking your photos
- Take the photos of your check in a well-lit area
- Place the check on solid dark background before taking the photo
- The MICR line (numbers on the bottom of your check) is readable
Step-By-Step Instructions
- After logging in, tap the “Deposit” button on the menu bar at the bottom of the screen.
- Tap “Deposit a check” from the deposit screen
- To begin, endorse the back of your check “For mobile deposit only”
- Choose the account you want to deposit into
- Enter the amount of the deposit
- Tap “Take photos” to proceed
- Take a photo of the front and back of your check following the onscreen instructions
- After taking the photos, tap the “Make deposit” button. This will confirm the check amount and the correct deposit account.
- Your deposit will show in “deposit history” as: accepted, pending or failed.
Please keep the paper check until the funds are posted to your accounts. You will receive an email letting you know if the deposit was accepted, pending or failed. Mobile deposit allows you to make deposits up to $3,000 per day and $1,500 per check. If you need these limits raised, please contact us at 320-587-2233.
Lobby Closed
Attention Customers:
We are closing our lobbies effective March 20th, please use our two drive-up locations.
Drive-ups are open 8am-6pm Monday through Friday and from 9am-12pm on Saturdays.
Please watch our website www.cbhutch.com for the latest updates. Citizens Bank & Trust Co. is committed to helping customers while our lobby is closed. If you’re in need of assistance, visit our Staff Page which also includes our contact information. All banking needs are available by appointment. Please call us at 320-587-2233.
Stay connected 24/7 with mobile and online banking.
– Online Banking & Bill Pay: Check balances, pay bills, transfer money, set up alerts.
– Mobile Banking with Mobile Deposits: Deposit checks by phone, transfer money, set up alerts, pay bills.
– Send and receive money: Send money with Zelle
– External Transfers: Through online banking or in the mobile app, you can use TransferNow to complete external account transfers between your account(s) at Citizens Bank & Trust Co. and other financial institutions.
– 24/7 ATMs: Withdraw cash and make deposits.
We will keep you updated on further developments. We appreciate our customers!
COVID-19 Update
Your health matters to us! Please watch our website for the latest updates.
At Citizens Bank & Trust, the health and well-being of our customers, business partners and staff is our top priority. We understand the concern and uncertainty you may experience regarding the coronavirus (COVID-19) and we are committed to accommodating your needs.
At this time, all of our locations are open and will remain open until circumstances dictate otherwise.
However, we encourage you to use our digital banking tools and other online resources for self-service banking. Online banking and mobile banking are available 24/7.
• Mobile Banking with Mobile Deposits
• Online Banking & Bill Pay
• ACH and direct deposit
• Use your debit card instead of cash
• Please use our drive-ups, open weekdays 8-6, Saturdays 9-12
• 24/7 ATMs
If you have not enrolled for online banking access, it only takes a few minutes. Mobile apps can be downloaded at your Apple Store or Google Play Store.
The health and safety of our customers is of great concern to us. We are continuing to monitor this situation and are available to assist you as needed.
During this unprecedented time, we especially want to support you and your family. If you need help or guidance and want to have a conversation about your finances, please reach out to one of our staff members or call us at 320-587-2233.
We appreciate our customers!