;

Mobile Deposit Now Available!

Mobile Deposit

Now you can “skip the trip” to the bank with Mobile Deposit. Here are a collection of handy tips and instructions about the service. Make sure you are a CB Online Banking customer before you download the mobile app. Contact us if you have any questions.

Tips for using Mobile Deposit

  • Before logging into the Mobile Deposit app, close all other apps running in the background
  • Sign/Endorse the back of your check, and label it “For Mobile Deposit Only”
  • Make sure that the entire check image is visible and in focus – all four corners should be visible
  • Flatten folded or crumpled checks before taking your photos
  • Take the photos of your check in a well-lit area
  • Place the check on solid dark background before taking the photo
  • The MICR line (numbers on the bottom of your check) is readable

Step-By-Step Instructions

  1. Launch the App and select “Deposit” button
  2. Select “New Deposit”
  3. Enter the amount of the deposit and click “Continue” which will open your camera, requesting front and back of pictures to be taken
  4. Image should be in focus and select “Use Photo” otherwise select “Retake.” Repeat the process for the back of the check
  5. Select the “Use Photo” button to send images to the Bank
  6. The Confirm page is displayed. Select “Yes” to the question: “Do you wish to deposit this check?”
  7. The Results page is displayed indicating the deposit is pending

For more information, go to our Personal Banking Page and select Mobile Deposit.

Monday, February 16th

Presidents Day

Monday, January 19th

Martin Luther King, Jr Day

Congratulations to Charlie Suedbeck!

We’d like to congratulate Charlie on his 5 year anniversary with Citizens Insurance Agency!

Charlie Suedbeck

Keep an Eye on Your Account – From Anywhere, Anytime

It’s scary, but true. Card fraudsters are becoming more sophisticated by the day. At, Citizens Bank & Trust Co. we work hard to keep them at bay, yet we know you are often the best defense. And with our new mobile app, SHAZAM BOLT$, you’ll be even better equipped to spot fraud as it happens.

SHAZAM BOLT$ gives you all the tools you need to identify suspicious activity on your account – immediately as transactions post. After downloading the app and telling it which purchases you’d like to keep an eye on, you can receive email alerts 24/7 whenever a suspicious debit card purchase is made. You’ll also receive alerts when a purchase hits your account and a card wasn’t swiped (think Internet or over-the-phone orders). SHAZAM BOLT$ can also email you anytime a purchase was made in a foreign country. 

You’ll know right away whether the purchases are valid, so you can call us immediately. We’ll put a stop to any fraud, keeping your account and your identity safe.

Alerts can help in other ways, too. Let’s say you want to monitor a teen’s account. SHAZAM BOLT$ will let you know in near real-time, how and where your child is spending money.

As if alerts weren’t enough, the app also allows you to access your debit account information from anywhere at any time. Wondering how much money is in your account? SHAZAM BOLT$ can tell you. Curious to see if that deposit has posted? The app can tell you that, too.

We all know keeping watch over our accounts is a good idea, but life gets busy. And the bad guys count on us to become distracted or to forget to check on our money. With SHAZAM BOLT$, you can keep up with life… and with the fraudsters… from anywhere at any time.

Sign up now! https://bolts.shazam.net/ShazamWebPortal/index.php

Shazam Bolt$

Stack up the Rewards

Take some time for yourself this season and get lost in a story. Use your debit card for a chance to win some great prizes! Each time you use your debit card, now through March 31, 2015, you’ll automatically be entered for a chance to win great prizes in the Stack up the Rewards promotion.

Use your debit card and have a novel time. It’s never been easier and more convenient when you use your Citizens Bank & Trust debit card. Plus, you could be on your way to winning great prizes because every purchase earns you another chance to win!

 

• Grand Prize: $500 Kindle Fire and Accessories

• Eight Monthly Winners: $50 Amazon® gift card

 

The more you use your debit card, the more chances you’ll have to win! Don’t have a debit card? Stop in and apply today!

 

No purchase is necessary to enter to win. A purchase will not increase your chances of winning. Void where prohibited. Promotion period is January 1, 2015 – March 31, 2015. Visit shazam.net/rules_stackuptherewards for official rules and complete contest details. All rights reserved. Amazon® and Kindle Fire are not affiliated with and do not sponsor or endorse the services of SHAZAM, Inc. or the Stack up the Rewards campaign.

Stack up the rewards

Joyce Cripps Celebrates 5 Year Anniversary

Congratulations to Joyce Cripps on her 5 year anniversary with Citizens Insurance Agency!

Joyce Cripps

Laurie Runke Celebrates 15 Years!

Congratulations to Laurie Runke on her 15 year anniversary with Citizens Bank & Trust! Laurie started as a teller and is now working as a Customer Service Representative in the Personal Banking Department.

 

Laurie Runke

Thank you for your years of service Laurie!

2014 Holiday Banking Hours

Holiday Banking Hours

8 Hours of Christmas on Facebook!

8 Hours of CB&T Christmas